We employ various measures to secure your personally identifiable information and financial information. When you or your advisor send information to us via this system, communication is encrypted (for further details on such encryption, see the Security Information Document). E-mails sent to us are not secure and we make no representation that any data contained in an e-mail sent to us will be secure. Thus, if your communication contains sensitive or confidential information or financial information, you should send it to us via regular mail.
who need to know that information to provide products or services to you.
We have adopted this policy with recognition that protecting the privacy and security of the personal information
we obtain about our customers is an important responsibility. To service you in an accurate and efficient manner,
we must collect and maintain certain personal information about you. We want you to know what information we
collect and how we use and safeguard that information, in accordance with the regulations and rules by which we are governed.
Information We Collect from You
We collect certain nonpublic personal identifying information about you (such as your name, address, social security number, date of birth, income, assets, investment preferences, etc.) from information that you provide on applications or other forms as well as communications (electronic, telephone, written or in person) with you or your authorized representatives (such as your attorney, accountant, etc.). We also collect information about your accounts and transactions (such as purchases, sales, account balances, inquiries, etc.), information to process transactions or to conduct online transactions.
We do not request, nor do we obtain, use or share your passwords to any and all of your accounts from which HighTower and its Technology Vendor collects information.
Information We Share
We share information only in a limited way to conduct business and provide service to customers, or as required by law. The law allows us to share the personal information listed above with our affiliated firms, also known as our family of companies. We share this information to conduct routine business activities.
Safeguarding of Your Information
We restrict access to your nonpublic personal information to those employees who need to know that information to service your account. We train our employees to keep your information safe and confidential. We maintain physical, electronic and procedural safeguards that comply with applicable federal and state standards.
What Information We Disclose