Client Portal

Frequently Asked Questions:

Established & Qualified Clients

We have put together some brief FAQs for our established and qualified clients. Click on one of the sections below to find the answer. For our emerging clients, we have created separate FAQs that cover our Hybrid Investing Solution.

If you still can’t find the answer to your question, please feel free to contact us at 719.960.0970 or Harvey@RIAgroups.com.


Our typical client has at least $250,000 in investable assets.

Every client has different communication needs. During our first few meetings, we will have a discussion to understand how often you would like us to communicate with you. We do not have standard practices for this; we truly work with each client to determine what is best for them.

We realize that often an advisor is no longer a good fit, for many reasons. We offer complimentary second opinions on the portfolio advice you’ve been given.

We accept all types of U.S. dollar denominated publicly traded securities.

Yes, but it is helpful for our clients to understand that to give them well-rounded advice, we must understand their complete financial picture. If there are funds in another location that we don’t know about, this may alter your risk allocation.

The process is risk-managed momentum-based sector rotation using multiple asset classes (including cash) over various timeframes.

As fiduciaries, most of our accounts are managed on a discretionary basis. This means that once clients agree to our strategy, transactions occur without their prior notice or consent.

Typically, clients will see transactions within a few hours of trade execution utilizing the custodian’s electronic access portal. Additionally, we are currently developing a mobile app which will provide an additional method for clients to see any transactions in their accounts.

Our clients also have many options regarding how they receive information regarding their accounts, including:

  • Monthly paper statements;
  • Electronic delivery; and
  • A Client Portal – a secure, online platform that offers clients a comprehensive view of their financial wealth

If you have already completed the Client Questionnaire, you can email it to us prior to your meeting. That way, we should be able to save some of your valuable time during our first meeting.

No, we are not affiliated with nor employed by our custodians. We also do not share any revenue with our custodians. We have hired them to safeguard our client assets in an audited compliant manner.

HighTower serves as our platform provider. They are our broker-dealer and provide business support systems, such as compliance and technology. All the advisors who work with HighTower must follow the fiduciary standard and place their clients’ interests above their own.

Harvey Investment Management, Inc. is an affiliate of Resolute Independent Advisors (RIA), which provides select advisors with back office capabilities so that they can continue to be client-focused.

We function very differently from a traditional brokerage firm. We have separated out the three offerings of a brokerage firm: the custodian, the broker/dealer and the money managers. By having the investment advisor separate from the other service providers, it minimizes potential conflicts of interest. This way of operating provides for a system of checks and balances. We have partnered with HighTower to have them coordinate the three offerings.


The following paragraphs represent some of the questions relating to how we protect your personal information. For more information about our privacy practices, please refer to our Privacy Policy.

Harvey Investment Management, Inc. does not retain client assets – we have chosen Charles Schwab Institutional and Fidelity Investments to serve as our asset custodians based on our clients’ wealth management needs, goals, and interests. We took into consideration the safety of assets, credit rating, private investment capabilities, on-line functionality and client service when choosing these two custodians. Our investment advisors can only withdraw client funds to cover agreed upon advisory fees.

Only those team members that require it have access in order to perform a requested service for our clients.

We treat all client personally identifiable information as if it were our own – we understand the trust that you have placed in us. Only those team members who need to access client information can do so in a limited manner so that they may service your account.

Yes, but on a very limited basis. We share your personal information with companies with which we have a relationship so that they may service your account. For example, if Charles Schwab Institutional is your custodian, they will have access to your personal financial information in order to maintain your account.